Common questions
The questions committees ask most, each answered once and grouped by subject. Search them, or jump to a group. Each answer links to the page with more detail.
146 questions in 8 groups. Last updated
MemberCrew, pricing and getting started
What MemberCrew does, which clubs it suits, what it costs and how to see it.
What does MemberCrew do?
It keeps a motor vehicle club’s records in one place: members and renewals, invoices and payments, vehicles and log books, events, reports, and the SA Conditional Registration Scheme reports. Committee members each see what their role needs. More: Everything the committee looks after
How much does MemberCrew cost?
One core plan, priced by your club’s number of current members: $150 a month for up to 100 members, rising in bands to $550 a month for up to 1,000. Clubs over 1,000 members get a quote. The band is set once a year at your renewal date, and paying yearly gets you one month free. All prices are in Australian dollars and include GST. More: One place to run your car or motorcycle club
Is MemberCrew only for South Australian clubs?
It is built for South Australian clubs first, which is why it handles the SA Conditional Registration Scheme’s log books and yearly reports. Everything else, from renewals to events, works for any motor vehicle club, so clubs elsewhere are welcome to talk to us. More: One place to run your car or motorcycle club
What kinds of clubs is MemberCrew for?
Motor vehicle clubs: car and motorcycle clubs, marque and model clubs, historic vehicle clubs, street rod clubs, and clubs for left-hand drive and individually constructed vehicles. Anything with members, renewals and vehicles to keep track of. More: Clubs and committees
Is it only for clubs on the Conditional Registration Scheme?
No. The Scheme features matter most to South Australian clubs whose members use conditional registration, but renewals, invoices, payments, vehicles, events and reports work for any motor vehicle club, including members whose vehicles are fully registered. More: Clubs and committees
Is every feature included in the price?
Yes. Every core plan includes every core feature, whatever the size of the club. The only extras are the club website ($50 a month, including GST) and SMS (pay as you go), and both are coming soon. Online renewal payments and email to members will be part of the core plan when they arrive. More: Everything the committee looks after
Is there a setup fee?
Yes. A one-off setup fee covers moving your club’s existing records across: members, payments, vehicles and log books. It is quoted per club, including GST, because it depends on how many records you have and where they are kept today. More: Pricing by club size
What counts as a current member?
Anyone whose membership hasn’t ended: that is, everyone on your books who has not resigned or died. The count is taken once a year, at your club’s renewal date. More: Pricing by club size
Do we pay more for clubs with lots of cars?
No. MemberCrew is priced by current members, not vehicles, starting at $150 a month for up to 100 members. A member with five cars counts once. More: MemberCrew for car clubs
What happens if our club grows past its band during the year?
Your band is set once a year, at your club’s renewal date, using the number of current members then. It does not change part-way through the year, so the committee knows the cost for the whole year. More: Pricing by club size
Does it suit a small club?
Yes. The smallest band is $150 a month for up to 100 current members, with every feature included. In a small club one or two people may do all the paperwork, and that is when one shared record helps most. More: Clubs and committees
Does it suit a large club?
Yes. Bands go up to 1,000 current members at $550 a month, and larger clubs are quoted. Roles let a bigger committee share the work, with each person seeing only what their job needs. More: Clubs and committees
What is coming soon?
Online renewal payments into the club’s own Stripe account and email to members (both part of the core plan), repeating events, a club website ($50 a month, including GST) and SMS to members (pay as you go). None of them has a release date yet. More: Everything the committee looks after
What will the club website cost?
The club website will be an add-on at $50 a month, including GST, on top of the core plan. It will include pages, posts and news, a magazine archive, events, documents, a join form, Buy and Sell, and the club's own domain. More: Online payments, club website, email and SMS (coming soon)
What happens in a demo?
We talk about how your club runs today, then show you MemberCrew with sample data: renewals, invoices, vehicles and log books, events and the Scheme reports. You can ask anything, and there is no obligation. More: Book a demo
Does a demo cost anything?
No. A demo is free and there is nothing to sign. More: Book a demo
Who makes MemberCrew?
MemberCrew is built and run by ZenByte Australia Pty Ltd, an Adelaide managed IT services provider and web studio. Day to day, ZenByte looks after the IT, cyber security and Microsoft 365 of South Australian businesses, and builds websites. You deal directly with the people who build MemberCrew. More: About MemberCrew
Why was MemberCrew built?
Club paperwork falls on volunteers, and in South Australia the Conditional Registration Scheme adds log books and yearly reports on top of renewals and dues. General membership tools do not know what a log book is, so committees end up with spreadsheets beside them. MemberCrew puts it all in one place. More: About MemberCrew
How do we contact MemberCrew?
To see MemberCrew, book a demo through the demo form. For anything else, including help if your club already uses MemberCrew, email support@membercrew.au. More: Contact us
Data, security and privacy
Where your club’s records are kept, who can see them, and what the privacy rules mean for a club.
Where is our data stored?
In Australia, in Sydney. The club owns its data and can download a full export of all its records at any time. More: About MemberCrew
Who owns our data?
Your club does. Committees can download a full export of all the club’s records at any time. If a club leaves, it gets a complete export, and its data is deleted on request once the club confirms it has the export. More: One place to run your car or motorcycle club
Is it secure?
Your club’s data is stored in Australia, in Sydney. Each committee member only sees what their role allows: an events editor, for example, sees no money or contact details. Every change is recorded in an activity log showing who did what, and when. More: One place to run your car or motorcycle club
Can we export everything?
Yes. Admins can download all of the club's records at any time, as spreadsheet (CSV) files in one zip. The club owns its data, and if it ever leaves MemberCrew it gets a complete export. More: Reports and exports
What happens to our data if we leave?
Your club gets a complete export. Once the club confirms it has the export, its data is deleted on request. More: Security and privacy
Who can see members’ contact details?
Only committee members whose role allows it. Each person sees only what their role allows, so an events editor, for example, sees no money or contact details. More: Security and privacy
What roles are there?
There are four roles: admin, registrar, treasurer and editor. Each sees only what the role needs. An editor, for example, looks after events and sees no money or contact details. More: Roles, access and the activity log
Can we limit who sees the club's money?
Yes. Each committee member only sees what their role allows. An editor sees no invoices, payments or amounts owing, and reports are limited to admins, registrars and treasurers. More: Roles, access and the activity log
Can we see who changed a record?
Yes. Every change is recorded in the activity log, showing who did it, when, and which fields changed. Admins can filter the log by person, type, date and member, and each member's record has a History tab. More: Roles, access and the activity log
Does the Privacy Act apply to our club?
It depends on your club's annual turnover and on other factors. The OAIC says the Act applies to a not-for-profit with an annual turnover of more than $3 million, and to some smaller organisations in particular circumstances, such as providing a health service or trading in personal information. Check your own position with the OAIC or a lawyer. More: Keeping member data safe under Australian privacy law
Can a small club choose to be covered by the Privacy Act?
Yes. The OAIC says small businesses and not-for-profits with an annual turnover of $3 million or less can opt in, provided they are not health service providers or trading in personal information. The club applies on the OAIC's form, must have a privacy policy, and pays no fee. More: Keeping member data safe under Australian privacy law
What should we do if member data is lost or sent to the wrong person?
Act quickly to contain it: recover the information, change passwords, or ask the recipient to delete it. Then work out who is affected and how serious the harm could be. If the Privacy Act covers your club, the Notifiable Data Breaches scheme may require you to notify affected members and the OAIC. More: Keeping member data safe under Australian privacy law
Can we share our member list with a sponsor or another club?
Be very careful. Members gave you their details to belong to the club, and most will not expect them to be passed on. If your club is covered by the Privacy Act, there are rules about use, disclosure and direct marketing. Ask members first, and get advice if unsure. More: Keeping member data safe under Australian privacy law
How long should we keep records about former members?
Keep them only as long as you need them, unless another rule says otherwise. For Scheme clubs, the Code requires certain records, including membership records, to be kept for five years from the date of the document (the Code, clause 2.39). After that, review what you still need and securely delete the rest. More: Keeping member data safe under Australian privacy law
Do we need a privacy policy if the Act does not apply?
It is not always required, but it is good practice. A short policy tells members what you collect, why, who sees it and how to ask questions. If the club ever decides to opt in to the Act, the OAIC requires a privacy policy as part of the application. More: Keeping member data safe under Australian privacy law
Moving across and choosing software
How your records come across to MemberCrew, and what to check when choosing any club software.
What happens to our old system?
You can keep using it during the changeover. We import its records, members, payments, vehicles and log books, into MemberCrew, and keep MemberCrew up to date from the old system until your club is ready to switch over. More: One place to run your car or motorcycle club
What can you import?
MemberCrew imports the club's existing members, memberships and their history, invoices and payments, vehicles and log books. Those are the records most clubs keep across spreadsheets, an old database and paper registers. If your club keeps something else you want brought across, raise it in the first chat. More: Moving from an old system
Who does the work of moving the records?
We move the records across. The committee's part is to send us what it has, answer questions about anything unclear, and check the result. After that, we show the committee around before the club goes live. More: Moving from an old system
How long does the move take?
It depends on the club's records: how many there are, how many places they are kept in, and how tidy they are. We will give you a realistic picture after the first chat, once we have seen what you have. There is no fixed timetable to fit into. More: Moving from an old system
Do we have to clean up our data before we start?
No, but it helps. A little preparation, such as gathering every list in one place and deciding which one is right, makes the move quicker. We work through the rest with you. More: Moving from an old system
What about duplicate members or vehicles?
Most clubs have some, usually because different volunteers kept their own lists over the years. MemberCrew finds duplicate vehicle registration records for review, and an admin merges them. We work through duplicate members with you during the move. More: Moving from an old system
Do small clubs need membership software at all?
Not always. A small club with a stable committee and no Scheme members can run well on a careful spreadsheet. Software starts to earn its cost when several people need the same records, when renewals take a lot of chasing, or when the club has log books and yearly Scheme reports to manage. More: Choosing membership software for a motor vehicle club
How do we know when it is time to switch?
Common signs are: more than one version of the member list, a renewal season that takes weeks of chasing, log book records nobody fully trusts, and yearly reports rebuilt by hand every time. If two or more sound familiar, it is worth a look. More: MemberCrew vs spreadsheets
What is the biggest risk with spreadsheets?
Copies. Once the file is emailed around, the club ends up with several versions and no one is sure which is right. The second risk is handover: when the person who built the spreadsheet steps down, the knowledge of how it works often goes with them. More: MemberCrew vs spreadsheets
What is the most important thing to check before signing up?
Check that you can get all of your data out, at any time, in a form you can open without the provider. If you cannot export everything, the club depends on that provider for good. Ask to see an export during the demo. More: Choosing membership software for a motor vehicle club
How should we compare prices between providers?
Work out the full yearly cost for your club's size, including setup, add-ons and card fees. Check how the price is worked out, and what happens if your membership grows during the year. A price that is easy to predict helps the treasurer budget. More: Choosing membership software for a motor vehicle club
Can general membership software handle log books?
Usually only through custom fields or a separate list that someone sets up and maintains. That can work, but the software will not know that a log book runs for three years, that a vehicle should have only one current log book, or which lapsed members still hold one. Ask the provider to show you. More: MemberCrew vs general membership and association software
Why would a motor club choose general software over MemberCrew?
If the club has few or no vehicles on the Conditional Registration Scheme, needs integrations MemberCrew does not offer, or needs features MemberCrew does not have yet, a general tool may suit it better. Online renewal payments, email and SMS to members and a club website are coming soon in MemberCrew, not available today. More: MemberCrew vs general membership and association software
What integrations does MemberCrew have?
None today. Online renewal payments through Stripe are coming soon, with money going straight into the club's own Stripe account. We do not claim other integrations. If your club relies on connections to other software, a general tool may suit you better. More: MemberCrew vs general membership and association software
Members, renewals and payments
How memberships, renewals, invoices and payments work, today and when online payments arrive.
Can members pay online?
Not yet: online renewal payments are coming soon. Members will renew in the member portal and pay straight into the club’s own Stripe account, with MemberCrew taking no cut. Today the treasurer records payments made by bank transfer, cash or cheque, including part payments. More: One place to run your car or motorcycle club
Do you take a cut of members’ payments?
No. Today members pay the club directly, by bank transfer, cash or cheque, and the treasurer records it. When online renewal payments arrive (coming soon), members will pay straight into your club’s own Stripe account, your club will pay Stripe’s standard card fees to Stripe, and MemberCrew will take no cut. More: Pricing by club size
Does MemberCrew handle members’ card details?
No. Online card payments are coming soon, and when they arrive members will enter their card details with Stripe, which processes the payment into your club’s own Stripe account. Today the treasurer records payments made by bank transfer, cash or cheque. More: Security and privacy
Do we need our own Stripe account?
Not today, because online payments are not available yet. When they arrive, the club will connect its own Stripe account so payments go straight to the club. Payments by bank transfer, cash or cheque will never need Stripe. More: Invoices and payments
Can we set different membership prices?
Yes. You set up the membership types your club offers, such as Full, Pensioner, Life and Honorary, and give each type its own price. When a membership is approved or renewed, the dues come from the member's membership type. More: Memberships and renewals
Can a member pay for several years at once?
Yes. Memberships can be renewed for 1, 2 or 3 years. A member who has paid ahead does not show as outstanding until their paid period runs out. More: Memberships and renewals
How do life members work?
Life and honorary members are on perpetual membership types. They are deemed financial and do not renew. They do not appear among the renewals outstanding, and no dues are raised for them. More: Memberships and renewals
What happens to someone who joins after 31 December?
A new member who joins after 31 December pays for one year, plus the joining fee, and is covered until 30 June of the following year. For example, a member who joins in February 2027 is covered until 30 June 2028. Clubs can choose this rule, or part-year (pro rata) pricing for the first period instead. More: Memberships and renewals
What does pending mean?
Pending means a new member is waiting for approval by the club's registrar or admin. When they approve, they record the date the application was received, the number of years and whether the member takes the magazine. MemberCrew shows the cover and the dues before they confirm, and the dues invoice is raised as part of the approval. More: Memberships and renewals
When should we send renewal notices?
Send the first notice before the new club year starts, so members can pay before their membership runs out. The exact timing is a committee decision. Whatever you choose, write it down so the next secretary or treasurer can follow the same plan. More: Running membership renewals for a motor vehicle club
How do we see who has not renewed?
The committee overview shows renewals for the current club year, paid and outstanding, with the dues still to collect. The report library also has lists of members due to renew and members who are lapsed or overdue. The figures are live counts from your records, so they change as payments are recorded. More: Memberships and renewals
How long should we wait before treating an unpaid member as lapsed?
That is a club policy decision, and many constitutions already say something about it. Whatever the rule is, apply it to everyone and tell members what it is in your notices. For Scheme members, remember that anyone who is not financial must not drive their Scheme vehicle until they are financial again. More: Running membership renewals for a motor vehicle club
How should we record members who pay by bank transfer or cash?
Record each payment against the member's invoice or renewal as soon as it is identified, with the date and method. Ask members to use their name or member number as the bank reference. This keeps the list of who has renewed accurate for the rest of the committee. More: Running membership renewals for a motor vehicle club
Can an invoice be part paid?
Yes. If a member pays some of what they owe, the treasurer records that amount and the invoice shows as Part paid until the rest arrives. MemberCrew refuses a payment that is more than the amount owing, so an invoice cannot be overpaid by mistake. More: Invoices and payments
Can we void an invoice?
Yes. An invoice raised in error can be marked Void, and MemberCrew asks for a reason. A paid invoice cannot be voided. A voided invoice stays on record, and the activity log shows who voided it and when. More: Invoices and payments
Can we mark someone as resigned or deceased?
Yes. Every member has a status: Pending, Active, Resigned, Expelled or Deceased. Changing a status keeps the person's history on record, and the change is recorded in the activity log with who made it and when. More: Memberships and renewals
Vehicles and log books
Recording members’ vehicles, which vehicles can go on the Scheme, and the rules for issuing and keeping log books.
Does MemberCrew issue log books?
No. The club issues log books, which it gets from the Federation as the Issuing Body. MemberCrew records which book was issued to which vehicle and tracks its status from then on. It refuses to record a book for a member who is not financial, or a second live book on the same vehicle. More: Vehicles and log books
Can a member have several vehicles?
Yes. Each vehicle is linked to its owner, and a member can have as many vehicles on record as they own. Each vehicle keeps its own details and its own log book history. More: Vehicles and log books
Do vehicles that are not on the Scheme belong here?
Yes. The register is for all of your members' vehicles, not only those on conditional registration. Many clubs have members whose cars are on standard registration or are off the road, and they can be recorded just the same. More: Vehicles and log books
What details can we record for each vehicle?
You can record the make, model, year, registration, colour, engine number and capacity, body type and VIN. You can also record whether the vehicle is on historic registration, its historic register page reference, its status (active, sold, written off or inactive) and notes. Each vehicle also carries its log book history. More: Vehicles and log books
What does expired mean for a log book?
Under the Code, a log book covers a vehicle's journeys for up to three years from when it was first issued (the Code, clause 2.28). After that the owner applies to the club for a new one. In MemberCrew, expired means more than three years since issue: the member needs a new book, and nothing has been cancelled. More: Vehicles and log books
How do we know which log books expire this year?
Run MemberCrew's Log book renewals due report. It lists every book that reaches three years by the coming 30 June, plus books already expired, because a book lasts up to three years from first issue (the Code, clause 2.28). The registrar can then contact members before their book runs out. More: MemberCrew for historic vehicle clubs
Can a member have one log book for two vehicles?
No. The Code ties each log book to a vehicle: the owner must not have more than one current log book for any conditionally registered vehicle (clause 3.5g), and the club checks the applicant owns an eligible vehicle before issuing (clause 2.27). A member with three Scheme vehicles holds three log books. More: Log book rules for club registrars
Which vehicles can go on the Scheme?
Four categories: historic vehicles, left-hand drive vehicles (both at least 25 years old), street rods, and individually constructed vehicles. Each has its own eligibility rules in Part One of the Code. More: Glossary
Which vehicles count as historic under the Scheme?
A vehicle is historic once 25 years have passed since 1 January of the year it was made, provided it can legally be driven in its current configuration and its steering is not left of centre (the Code, clauses 1.2 and 1.3). The category includes motorcycles and trailers. More: MemberCrew for historic vehicle clubs
Can a modified car go on the Scheme?
It can, if it is legally drivable in its current configuration, with a section 163AA exemption where one is required (the Code, clause 1.3). Modified vehicles have been allowed since the 2017 changes to the Scheme. More: MemberCrew for car clubs
Is a 1990s American import eligible as a left-hand drive vehicle?
It is once 25 years have passed since 1 January of the year it was made, and it holds a Left-Hand Drive Exemption under section 163AA (the Code, clauses 1.4 and 1.5). A car built in 2000, for example, became eligible on 1 January 2025. More: MemberCrew for left-hand drive and individually constructed vehicle clubs
Does a street rod have to be right-hand drive?
Yes. The Code says a street rod must be right-hand drive (clause 1.6). An imported rod over 25 years old with left-hand steering may instead be registered in the left-hand drive category if it meets that category's rules (clause 1.7). More: MemberCrew for street rod clubs
Can a kit car be an individually constructed vehicle?
It can, but it does not have to be. The Code says an ICV may be, but is not required to be, a kit car or a replica of a historic production vehicle (clause 1.12). What matters is that it is a new one-off vehicle with a new body, chassis and VIN. More: MemberCrew for left-hand drive and individually constructed vehicle clubs
Who decides which category a vehicle belongs in?
The Registrar of Motor Vehicles makes the final decision when the manufacture date or category is unclear or disputed (the Code, clause 1.14). The Registrar may require a Department inspection at the owner's expense. More: MemberCrew for left-hand drive and individually constructed vehicle clubs
Does registering for three years mean the log book lasts three years too?
The two periods are separate. Registration can be renewed for one, two or three years (clause 4.8), while a log book covers up to three years from its first issue (clause 2.28), whatever the registration dates. After each renewal the owner enters the new registration period in the log book (clause 4.7). More: Log book rules for club registrars
Who in the club should issue log books?
The Code makes the club responsible for the custody and issue of log books (clause 4.3) but does not say which officer does it. Giving the job to the club registrar or an authorised person keeps it with someone who already handles Scheme paperwork. Whoever does it should be able to check financial status and keep the register up to date. More: Log book rules for club registrars
What should we do if a member loses their log book?
The Code does not set out a process for a log book lost by an owner. Because an owner must not hold more than one current log book for a vehicle (clause 3.5g), the club should record the old one as cancelled, with the reason and date, before issuing a replacement. If you are unsure, ask the Federation or the Registrar's Number Plates and Historic Vehicles team. More: Log book rules for club registrars
What should we do if a log book is never returned?
Record the log book as cancelled in the register, with the date and the reason, and keep a note of each attempt to recover it. The Code puts the duty to return it on the owner (clause 3.5j). The register then shows the club acted, even without the physical book. More: Lapsed members who still hold log books
Can a lapsed member's log book be reused if they rejoin?
If the log book has been cancelled, it cannot become current again; the club issues a new one after the usual checks (clause 2.27). If the member cancelled their registration under clause 3.5j, getting back on the Scheme follows the entry procedure in clause 3.1. If neither has happened and the member has simply paid late, check the position with the Registrar's Number Plates and Historic Vehicles team. More: Lapsed members who still hold log books
A new member already holds a log book from another club. Can I issue one?
Not while that one is still current. The club must, as far as practicable, not issue a log book if the owner holds one from another club for the same vehicle, unless the other club has cancelled it (the Code, clause 2.31). More: MemberCrew for club registrars
Can someone other than the owner fill in the log book?
The Code makes the owner responsible for making sure each journey is recorded before it starts (clause 3.6). It does not say the owner must write the entry personally. If someone else drives the vehicle, the owner is still accountable for the log book being right. More: Log book rules for club registrars
Do street rod clubs get log books from the Federation of Historic Motoring Clubs SA?
Often through their association. The Federation issues bulk log books to the Australian Street Rod Federation and the South Australian Hot Rod Association for distribution to their associated member clubs (the Code, clause 4.14). Your club still issues each book to the member and keeps the record. More: MemberCrew for street rod clubs
The Conditional Registration Scheme
The club’s duties under the Scheme, financial members, the 90-day limit and the yearly reports.
What does financial member mean?
Someone who pays membership fees to a recognised club, or who is deemed financial under the club’s constitution. Only financial members can register vehicles on the Scheme, and a member who stops being financial must not drive their conditionally registered vehicle. More: Glossary
Does every member of our club need to be on the Scheme?
No. The Scheme is optional for owners, and many clubs have members whose vehicles are on standard registration or are not registered at all. The Code's duties apply to members who own conditionally registered vehicles and to the club's handling of Scheme paperwork. More: The SA Conditional Registration Scheme: a guide for club committees
What is the MR334?
The Scheme application form. The owner and the club’s authorised person complete it, confirming the owner is a financial member and recording the vehicle’s details, and the owner lodges it at Service SA with the MR1. More: Glossary
What is the difference between the Registrar and the club registrar?
The Registrar of Motor Vehicles is the South Australian official who runs the Conditional Registration Scheme. A club registrar is the committee member who keeps the club’s Scheme records, such as MR334 forms and log books. The club registrar may also be one of the club’s authorised persons, but the Registrar of Motor Vehicles and the club registrar are different roles. More: Glossary
When are the yearly reports due?
The report to the Registrar and the Logbook Declaration are due within two months of the end of the club's financial year (the Code, clauses 2.33 and 2.30). The report of log books issued is due within three months (the Code, clause 2.32). For a club whose financial year ends on 30 June, that means 31 August and 30 September. More: The Conditional Registration Scheme
Which Scheme reports can MemberCrew produce?
MemberCrew produces all three yearly returns from the club's own records: the annual report to the Registrar, the log books issued report and the Logbook Declaration. It also lists log books with no issue date and log book renewals due. Each report shows its due date for the selected year and can be viewed, printed or downloaded as CSV. More: The Conditional Registration Scheme
Does MemberCrew lodge anything with the Registrar, the Federation or Service SA?
No. MemberCrew helps the club keep its records and produces the yearly reports in one click, and the club sends them. Members still take their own forms to Service SA. More: Running a recognised motor vehicle club in South Australia
Can it show lapsed members who still have log books?
Yes. The year-end compliance page lists active members who are not financial, are not on a deemed-financial type, and hold a log book, with their contact details, vehicles, regos, book numbers and paid-through dates. The committee records its follow-up for each member on the same page, which under the Code may end in cancelling the log book and reporting the member to the Registrar. More: The Conditional Registration Scheme
What happens to a member's log book if they do not renew?
Under the Code, a member who stops being financial must not drive the Scheme vehicle or let anyone else drive it. The club also reports Scheme members who are no longer financial to the Registrar within two months of the end of its financial year. A resignation means the club cancels the member's log book. More: Running membership renewals for a motor vehicle club
Is the club in trouble if a lapsed member keeps driving?
The penalties for breaching a condition of registration fall on the vehicle owner (clauses 3.12 to 3.14). The club's duties are to ensure, so far as is reasonably practical, that members follow the Code (clause 2.1c), to notify the Registrar of vehicles that do not comply (clause 2.1d), and to make the yearly report (clause 2.33). A club that does those things and records them is meeting its obligations. More: Lapsed members who still hold log books
Can we let members keep driving during a grace period?
The club cannot permit a non-financial member to drive; clause 3.11 is a condition of registration. What the club can decide is when a member stops being financial, through its constitution. If the constitution says members remain financial for a set period after the renewal date, they are financial during that period. More: Lapsed members who still hold log books
Should we tell the Registrar straight away when someone lapses?
The Code requires the yearly report within two months of the financial year end (clause 2.33). It also requires the club to notify the Registrar of vehicles that do not comply with the Code (clause 2.1d), without setting a timeframe. If the club knows a lapsed member is still driving, telling the Registrar promptly is the safer course. More: Lapsed members who still hold log books
Are life members financial members?
They can be. The Code counts someone as financial if they pay fees or are deemed financial under the club's constitution (Definitions). If your constitution deems life members financial, they are, even though they pay nothing each year. More: Who counts as a financial member
Can a member who owes part of their fees be treated as financial?
The Code does not deal with part payments. Whether a part-paid member is financial depends on what your constitution says about when fees are due and when membership lapses. If the constitution is silent, the committee should agree a rule, record it in the minutes, and apply it the same way to everyone. More: Who counts as a financial member
Can a member belong to two clubs and use either for the Scheme?
A member can belong to as many clubs as they like, but each Scheme vehicle has one current log book (clause 3.5g), issued by the club that approved it. Moving the vehicle to another club means returning the log book for cancellation and getting a new MR334 and log book from the new club (clause 3.9). More: Who counts as a financial member
Is the 90-day limit per calendar year or per registration year?
The Introduction describes the limit as 90 days per year, and the owners' conditions put it as no more than 90 days in each period of 12 months registration (clause 3.5b). Owners should count against their registration period. If a member is unsure how a particular situation is counted, they should ask Service SA or the Registrar. More: The SA Conditional Registration Scheme: a guide for club committees
Does the 90-day count start again with a new log book?
No. A new log book does not reset the owner's days. The limit is 90 days in each period of 12 months registration (clause 3.5b), and an owner who changes clubs keeps counting from the original start unless they buy a new registration period (clause 3.10). More: Log book rules for club registrars
Does a short trip to the service station count as a day?
Yes. A journey can be one trip or several on the same day, and any use on a road or road related area needs a log book entry made beforehand (clauses 3.5c, 3.7). The only exception in the Code is moving the vehicle within 500 metres on a property, and only where the Registrar has endorsed that on the registration certificate (clause 3.8). More: Log book rules for club registrars
Does the club have to inspect vehicles before they join the Scheme?
No. The Code does not require a club to physically inspect a vehicle for initial Scheme registration (clause 3.1). A club may keep an inspection requirement in its constitution if it wants one, and the Registrar can direct that a vehicle be inspected at any time. More: The SA Conditional Registration Scheme: a guide for club committees
Can our only authorised person approve their own car?
No. An authorised person cannot certify their own financial membership or approve their own vehicle (the Code, clause 2.11). Clubs where the authorised person owns a Scheme vehicle need a second authorised person, which the club can nominate at any time (the Code, clause 2.15). More: MemberCrew for historic vehicle clubs
Can a Scheme registration pass to a new owner when a car is sold?
No. Conditional registration cannot be transferred, even if the buyer is also eligible (clause 4.9). The registration is cancelled on the change of ownership and the issuing club cancels the log book; the new owner applies in their own right through their own club. More: The SA Conditional Registration Scheme: a guide for club committees
What happens to a Scheme vehicle when a member dies?
Conditional registration cannot pass to a new owner; it is cancelled on a change of ownership and the issuing club cancels the log book (the Code, clause 4.9). In MemberCrew the member's status can be set to Deceased, and their log books show in the register for the registrar to cancel. More: MemberCrew for historic vehicle clubs
Who is responsible if a Scheme vehicle is unroadworthy?
The registered owner is primarily responsible for lawful modifications and roadworthiness, not the club (the Code's Introduction). The club's role is to ensure, so far as is reasonably practical, that members follow the Code (clause 2.1c) and to notify the Registrar of vehicles that do not comply (clause 2.1d). More: The SA Conditional Registration Scheme: a guide for club committees
What is the penalty for breaking a condition of registration?
The Code cites a maximum penalty of $750 under section 41(2a) of the Motor Vehicles Act 1959 (clause 3.12). A court may also order the owner to pay the difference between the reduced fees and the full registration fee (clause 3.14). These penalties fall on the vehicle owner. More: The SA Conditional Registration Scheme: a guide for club committees
Can a member use their Scheme vehicle interstate?
Yes, if the vehicle is garaged in South Australia, is in the other state or territory temporarily, and all Scheme conditions are followed (clause 4.4). The driver must check the rules of the place they are travelling to before the trip (clause 4.5). More: The SA Conditional Registration Scheme: a guide for club committees
Where do we get MR334 booklets and log books?
MR334 booklets come only from the Registrar, requested in writing to DIT.PlateEnquiries@sa.gov.au (clause 4.1). Log books come from the Issuing Body, the Federation of Historic Motoring Clubs SA, which charges a fee for printing and postage (clause 4.2). More: The SA Conditional Registration Scheme: a guide for club committees
How long do we need to keep Scheme records?
The Code asks recognised clubs to keep Scheme records for five years from the date of each document (the Code, clause 2.39). That covers vehicles with an MR334, duplicate MR334 copies, log books issued, and other records such as membership records and minutes. The club owns its data in MemberCrew, and admins can download a full export at any time. More: The Conditional Registration Scheme
Can the Department audit our records?
Yes. The Department may audit a recognised club's records and ask for copies, and inadequate records can lead to the Registrar withdrawing recognition (the Code, clause 2.40). More: MemberCrew for club presidents
What happens if we miss a deadline?
The Code does not set a specific penalty for a late report. The non-financial members report is one of the conditions in clause 2.1 for keeping recognition, and the Registrar may withdraw recognition if Gazette conditions are breached or there is reasonable cause (clause 2.7). If you are going to be late, contact the recipient before the due date rather than after. More: The yearly Scheme reports and their due dates
How long must a club operate before it can be recognised for the Scheme?
At least 12 months in South Australia (the Code, clause 2.2). The Registrar can grant an exception only in exceptional circumstances. More: Running a recognised motor vehicle club in South Australia
How long has the current Code applied?
The current Code is operative from 30 June 2026 and replaces earlier versions. Clubs and authorised persons recognised under earlier versions keep their recognition but must operate under the legislation and Code in force as of 10 July 2026 (Transitional Provisions). More: The SA Conditional Registration Scheme: a guide for club committees
Are the Scheme guides official?
No. They are general information, not legal advice, based on the Department for Infrastructure and Transport’s Code of Practice for the Conditional Registration Scheme (July 2026). Each guide cites the Code’s clause numbers and links the official document, which is the authority. More: Guides for club committees
Events, reports and the member portal
Running events, getting figures out of MemberCrew, and what members see when they log in.
Can members RSVP?
Yes. Members RSVP in the member portal: going, maybe or not going. They can add guests and see how many places are left. Visitors who are not members can see a public event but cannot RSVP; they are asked to log in. More: Events and RSVPs
Can people who are not members see our events?
Yes, if the club makes the event public. A published public event has a page anyone can see without logging in. Events can also be set to members only, for things like committee working bees. More: Events and RSVPs
Can we see who is coming?
Yes. The committee sees the going, maybe and not going counts, and the list of who is coming with their guests. That helps with catering numbers, parking and booking a venue. More: Events and RSVPs
Can we limit numbers?
Yes. Each event can have a capacity. Members see how many places are left, and MemberCrew stops RSVPs once the event is full. More: Events and RSVPs
Can we charge for events?
Not yet. Event payments and ticketing are coming later. Until then, collect event fees the way your club does now. More: Events and RSVPs
Can we set up an event that repeats every month?
Not yet. Repeating events are coming soon. For now, each event is set up on its own. More: Events and RSVPs
Can MemberCrew email our members?
Not yet. Email to members is coming soon. Until then, the secretary can download the contact list (email and phone) as a CSV file and send notices the way the club does now. More: MemberCrew for club secretaries
What can members see in the portal?
Members see their membership, their membership type and when it ends, and their renewal status. They also see their vehicles and log books, their invoices, and upcoming events. That answers most of the questions members would otherwise ring the secretary about. More: Member portal
Do members need an account?
Members sign in to the portal to see their own details, so one member cannot see another's information. Members who would rather not go online do not have to. They can keep dealing with the committee as they do now. More: Member portal
Can members update their own details?
Yes. Members can update their own contact details in the portal. The committee can still update any member's record, and every change is recorded in the activity log. More: Member portal
Can members see other members' details?
No. The portal shows a member their own membership, vehicles, log books, invoices and the club's upcoming events. Other members' details stay with the committee members whose role allows them. More: Member portal
What reports are included?
The report library covers members (such as the full roster, current financial members, members due to renew, and lapsed and overdue members), contacts, long-service awards, voting eligibility, vehicles and log books, and money. It also has the Scheme reports for the Registrar and the Federation. Reports are part of the core plan, not an extra. More: Reports and exports
Are the figures live?
Yes. Every figure on the committee overview is a live count from the club's records. When the treasurer records a payment or the registrar approves a new member, the figures change straight away. More: Reports and exports
Can we print a report or open it in a spreadsheet?
Yes. Every report in the library has a screen view with filters and sorting, a print view, and a CSV download. CSV files open in any spreadsheet program. More: Reports and exports
Can we report to the AGM from MemberCrew?
Yes. The figures most AGMs ask for, such as membership numbers, renewals and money still to collect, come from the club's live records. Because every figure is drawn from the same records, the numbers in the treasurer's report and the secretary's report will agree. More: Reports and exports
Who can see reports?
Reports are available to admins, registrars and treasurers. An editor, who looks after events, does not see reports, money or contact details. More: Reports and exports
Clubs and committee roles
Who on the committee does what, authorised persons, and handing over when the committee changes.
Which committee members use MemberCrew?
The secretary, the registrar and the treasurer do most of the work in it, and the president can keep an eye on the club’s numbers. Other helpers, such as an events editor, can be given a role that shows only what they need. More: Clubs and committees
Where do I start if I am a new registrar?
Start with the Scheme guide for club committees, then the log book rules and the yearly reports guide. The glossary explains the terms, and the Scheme compliance checklist turns the duties into a list. More: Guides for club committees
What is an elected official under the Scheme?
The president or secretary, elected to that position by a vote of the club's financial members. The Code reserves some notices to the Registrar for elected officials, such as nominating authorised persons and reporting when one leaves. More: MemberCrew for club presidents
Is the club registrar automatically an authorised person?
No. An authorised person is appointed in writing by the Registrar of Motor Vehicles after the club nominates them, and receives a certificate of authorisation (the Code, clauses 2.9 and 2.10). Many club registrars are authorised persons, but the club title alone does not make them one. More: MemberCrew for club registrars
How do we appoint a new authorised person?
An elected official nominates them to the Registrar in writing. The nomination includes the club's full name, the nominee's full name, address and SA client or licence number, and the name and position of the person making it (clauses 2.9 and 2.15). The new person can act once the Registrar approves them and issues a certificate of authorisation. More: Committee handover at the AGM: a guide and checklist
Our authorised person has resigned from the club. What do we do?
An elected official notifies the Registrar in writing at DIT.PlateEnquiries@sa.gov.au within 14 days (the Code, clause 2.13). The club also returns their certificate of authorisation to the Registrar within 14 days (clause 2.14). More: MemberCrew for club presidents
Does stepping off the committee end someone's role as an authorised person?
Not by itself. Under the Code, an authorised person's appointment lasts while they remain a member of the club, and it ends if they leave the club or resign as authorised person (clauses 2.12 and 2.17). If they are leaving the role, an elected official must tell the Registrar in writing within 14 days (clause 2.13). More: Committee handover at the AGM: a guide and checklist
Can the committee remove an authorised person?
Not directly. The club first asks the person to give up the role voluntarily (the Code, clause 2.18). If they decline, the elected officials apply in writing to the Registrar with reasons, and the Registrar decides after giving the person a chance to respond (clauses 2.19 to 2.21). More: MemberCrew for club presidents
What happens when the committee changes at the AGM?
The club's records stay in MemberCrew, so nothing leaves with the outgoing secretary or treasurer. New committee members are given the role their job needs, and the activity log keeps the history of what earlier committees did. A roles screen for granting roles is coming soon. More: Roles, access and the activity log
When should the handover happen?
Start before the AGM and finish at the first meeting of the new committee. The outgoing committee gathers the records and writes up anything in progress. The new committee confirms it has everything and sends any notices to the Registrar inside the 14 days. More: Committee handover at the AGM: a guide and checklist
What about passwords and bank access?
Make a list of every account the club uses, who can get into it and how access will change. Bank signatories usually follow the bank's own process, so start early. Change shared passwords once the outgoing person no longer needs them, and avoid one login shared by everyone. More: Committee handover at the AGM: a guide and checklist
What happens to log books if our club winds up?
All unused log books and other Scheme administration documents must be returned to the Issuing Body (clause 2.35). Members must then join another recognised club and receive a new MR334 and a new log book, or take their vehicles off the Scheme (clause 2.38). More: Log book rules for club registrars
No questions match. Try another word, or email support@membercrew.au.
See it with your own club in mind.
Bring whoever does the club’s paperwork. We will show you around and answer the committee’s questions.